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Waxxxpress respects your right to privacy. Our trading relationships are valuable and we understand the importance of privacy and security of information that personally identifies you. In that respect we take your privacy seriously. Please read the following in order to learn more about our privacy policy and our information gathering and dissemination practices.

1. The information we collect and what we use it for;

Waxxxpress collects personally identifiable information when you register with us and when you use our services. We ask you for personal data only when it is needed to provide goods or services you have enquired about or asked us to provide or to respond to your requests for information. Our registration process involves providing us with your name, your company name, your type of business, your address, telephone and e-mail address. We need your License/Business or Student ID Number to verify that you are a professional customer. We also receive and record information by tracking user traffic patterns throughout our pages to maintain a record of the movements of visitors to our web site such as the page visited and the product requested.

Waxxxpress uses this information in order to customise the advertising and content you see on our web pages, to fulfil your request for certain products and information, to communicate with you generally and to contact you about special offers, promotions or new products.

2. What information do we share?

There are times when we require to share the information we learn from you with other parties. However, the information we hold on our customers is an important part of our business and it is not our business to sell or rent this information to others. We will send personally identifiable information about our customers to other companies or people, however, in the following situations:-

Agents: we employ other companies and individuals to perform functions in certain situations on our behalf. Examples of these functions include delivering packages, sending postal mail and e-mail and handling credit card transactions. These agents have access to the personal information required in order to perform their functions but may not use it for any other purpose.

Compliance with Law: we will release personal information on our customers where we are required to by law. We may also exchange other information with other companies and organisations for fraud protection and credit risk reduction.

Customer Consent: other than in the above situations you will receive notice from us when your personal information might go to third parties and you will have the opportunity to decide not to share that information.

3. Security

All information is received by us and retrieved using secure technology. In order to provide a safe and secure environment for your personal information we try to use up-to-date technology with a view to protecting that information against loss, misuse or unauthorised alteration. The effectiveness of our safety measures can be enhanced by you creating passwords that cannot be easily accessed, guessed or reproduced by unauthorised persons.

4. Cookies

A cookie is a small data file that certain web sites write to your hard drive when you visit them. The only personal information a cookie can contain is information a user supplies him or her. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies, however, enhance our web site performance in a number of ways including providing a secure way for us to verify your identity during your visit to our web site and personalising your experience on our web site making it more convenient for you. Waxxxpress therefore uses cookie technology to track or record information about visitors to our web site (these cookies are ‘session specific’ and are not used to record personal information or to associate personal information with the use of this web site.) Your privacy and security are not compromised when you accept a cookie from our web site. You can refuse cookies by turning them off on your web browser and you do not need to have cookies turned on to successfully use our service.

5. Questions or Suggestions

If you have any questions or suggestions regarding this policy please send an e-mail via our contact form on the contact page.

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